SunOps

Incident Operations Console

Track equipment failures, warranty activity, and site resolution progress.

Incident Register

Filter and sort the fleet incident backlog

Narrow by operational status, risk, asset type, or manufacturer, then drill into any case for updates.

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All incidents

64 matching incidents

IncidentSiteAssetFailureSeverityStatusWarrantyDetectedResolved
INC-1049

High Plains Solar Center

Amarillo, TX

Shoals

BOSSBX Junction Box 1500V

physical damage

Serial BOSHO-9324523

highresolvedout of warrantyApr 2, 2026Apr 4, 2026
INC-1007

Blue Canyon Solar

Albuquerque, NM

ABB

BOSOVR PV T2 1500

connector failure

Serial BOABB-7349661

lowresolvedclaim approvedMar 30, 2026Apr 4, 2026
INC-1005

Rio Bravo Solar

Bakersfield, CA

SolarEdge

inverterSE100K-US

ground fault

Serial inSOL-5263110

highresolvedout of warrantyMar 27, 2026Mar 29, 2026
INC-1045

Rio Bravo Solar

Bakersfield, CA

JA Solar

panelJAM72D40-590/MB

connector failure

Serial paJAS-5157476

highparts orderedclaim approvedMar 27, 2026Unresolved
INC-1011

Red Mesa Solar Farm

Buckeye, AZ

Trina Solar

panelTSM-NEG19RC.20

panel degradation

Serial paTRI-1283516

lowopenclaim submittedMar 20, 2026Unresolved
INC-1046

Desert Bloom Energy Park

Phoenix, AZ

JA Solar

panelJAM72D40-590/MB

physical damage

Serial paJAS-6505083

lowopenin warrantyMar 20, 2026Unresolved
INC-1031

Red Mesa Solar Farm

Buckeye, AZ

Shoals

BOSSBX Junction Box 1500V

physical damage

Serial BOSHO-1330321

highparts orderedout of warrantyMar 14, 2026Unresolved
INC-1055

Rio Bravo Solar

Bakersfield, CA

JA Solar

panelJAM72D40-590/MB

connector failure

Serial paJAS-5346048

mediuminvestigatingin warrantyMar 14, 2026Unresolved
INC-1003

Sierra Vista Array

Lancaster, CA

Enphase

meterENV-S-AM1-120

physical damage

Serial meENP-3546450

mediumresolvedin warrantyMar 10, 2026Mar 15, 2026
INC-1019

High Plains Solar Center

Amarillo, TX

Staubli

BOSMC4-EVO2

physical damage

Serial BOSTA-9525499

criticalclosedclaim submittedMar 3, 2026Mar 6, 2026
INC-1053

Sierra Vista Array

Lancaster, CA

Enphase

meterENV-S-AM1-120

connector failure

Serial meENP-3289356

highopenclaim approvedFeb 26, 2026Unresolved
INC-1061

Red Mesa Solar Farm

Buckeye, AZ

ABB

BOSOVR PV T2 1500

ground fault

Serial BOABB-1412008

mediuminvestigatingout of warrantyFeb 24, 2026Unresolved
INC-1050

Sunridge Community Solar

El Paso, TX

Staubli

BOSMC4-EVO2

ground fault

Serial BOSTA-10759430

mediumparts orderedout of warrantyFeb 21, 2026Unresolved
INC-1017

Blue Canyon Solar

Albuquerque, NM

SolarEdge

inverterSE33.3K-US

inverter fault

Serial inSOL-7759973

criticalparts orderedout of warrantyFeb 17, 2026Unresolved
INC-1034

Copper Sky Storage Hub

Casa Grande, AZ

Jinko Solar

panelJKM575N-72HL4-V

string underperformance

Serial paJIN-4405454

mediumopenout of warrantyFeb 10, 2026Unresolved
INC-1012

Coyote Wash PV

Yuma, AZ

Sungrow

batterySBH250

connector failure

Serial baSUN-2157859

criticalclosedclaim approvedFeb 7, 2026Feb 11, 2026
INC-1006

Desert Bloom Energy Park

Phoenix, AZ

SolarEdge

inverterSE100K-US

communication loss

Serial inSOL-6752582

mediumclosedout of warrantyFeb 6, 2026Mar 15, 2026
INC-1033

Sierra Vista Array

Lancaster, CA

Enphase

batteryIQ Battery 10T

communication loss

Serial baENP-3145202

mediumresolvedclaim deniedJan 28, 2026Feb 28, 2026
INC-1039

High Plains Solar Center

Amarillo, TX

Shoals

BOSSBX Junction Box 1500V

connector failure

Serial BOSHO-9842481

mediumresolvedclaim approvedJan 25, 2026Feb 10, 2026
INC-1042

Coyote Wash PV

Yuma, AZ

Enphase

batteryIQ Battery 10T

connector failure

Serial baENP-2366558

lowopenclaim approvedJan 19, 2026Unresolved
INC-1009

High Plains Solar Center

Amarillo, TX

Shoals

BOSSBX Junction Box 1500V

ground fault

Serial BOSHO-9818148

lowparts orderedout of warrantyJan 17, 2026Unresolved
INC-1023

Sierra Vista Array

Lancaster, CA

Enphase

inverterIQ8H-240-72-M-US

inverter fault

Serial inENP-3388877

criticalopenclaim submittedJan 17, 2026Unresolved
INC-1058

Palo Verde East

Palm Springs, CA

Canadian Solar

panelCS7N-660MS

panel degradation

Serial paCAN-8942319

mediuminvestigatingclaim approvedJan 13, 2026Unresolved
INC-1008

Palo Verde East

Palm Springs, CA

SolarEdge

inverterSE33.3K-US

arc fault

Serial inSOL-8336250

highopenclaim deniedJan 12, 2026Unresolved
INC-1047

Blue Canyon Solar

Albuquerque, NM

Tesla

batteryPowerwall 3

physical damage

Serial baTES-7238747

mediuminvestigatingin warrantyJan 8, 2026Unresolved
INC-1060

Sunridge Community Solar

El Paso, TX

Huawei

inverterSUN2000-100KTL-M2

ground fault

Serial inHUA-10157491

lowinvestigatingclaim approvedJan 3, 2026Unresolved
INC-1024

Copper Sky Storage Hub

Casa Grande, AZ

JA Solar

panelJAM72D40-590/MB

hot spot

Serial paJAS-4910175

mediumparts orderedout of warrantyJan 2, 2026Unresolved
INC-1043

Sierra Vista Array

Lancaster, CA

JA Solar

panelJAM72D40-590/MB

string underperformance

Serial paJAS-3380364

criticalopenin warrantyJan 2, 2026Unresolved
INC-1025

Rio Bravo Solar

Bakersfield, CA

Schneider Electric

meterPM8240

physical damage

Serial meSCH-5103107

mediumopenin warrantyDec 30, 2025Unresolved
INC-1052

Coyote Wash PV

Yuma, AZ

Huawei

batteryLUNA2000-15-S0

communication loss

Serial baHUA-2886118

lowopenin warrantyDec 30, 2025Unresolved
INC-1010

Sunridge Community Solar

El Paso, TX

ABB

BOSOVR PV T2 1500

connector failure

Serial BOABB-10306652

lowresolvedclaim approvedDec 25, 2025Jan 22, 2026
INC-1032

Coyote Wash PV

Yuma, AZ

Staubli

BOSMC4-EVO2

physical damage

Serial BOSTA-2104063

highclosedin warrantyDec 21, 2025Jan 20, 2026
INC-1029

High Plains Solar Center

Amarillo, TX

FIMER

inverterPVS-100/120-TL

ground fault

Serial inFIM-9824312

highresolvedin warrantyDec 15, 2025Jan 8, 2026
INC-1044

Copper Sky Storage Hub

Casa Grande, AZ

Enphase

batteryIQ Battery 10T

physical damage

Serial baENP-4681860

lowparts orderedclaim deniedDec 10, 2025Unresolved
INC-1001

Red Mesa Solar Farm

Buckeye, AZ

JA Solar

panelJAM72D40-590/MB

connector failure

Serial paJAS-1504844

mediumresolvedclaim approvedDec 6, 2025Jan 11, 2026
INC-1002

Coyote Wash PV

Yuma, AZ

Siemens

meterPAC3200

connector failure

Serial meSIE-2433726

lowinvestigatingout of warrantyDec 5, 2025Unresolved
INC-1021

Red Mesa Solar Farm

Buckeye, AZ

Siemens

meterPAC3200

connector failure

Serial meSIE-1424667

highresolvedin warrantyDec 5, 2025Dec 12, 2025
INC-1062

Coyote Wash PV

Yuma, AZ

FIMER

inverterPVS-100/120-TL

ground fault

Serial inFIM-2249358

lowresolvedout of warrantyNov 30, 2025Dec 30, 2025
INC-1059

High Plains Solar Center

Amarillo, TX

Trina Solar

panelTSM-NEG19RC.20

connector failure

Serial paTRI-9306326

mediumresolvedin warrantyNov 27, 2025Dec 29, 2025
INC-1038

Palo Verde East

Palm Springs, CA

Tesla

batteryPowerwall 3

physical damage

Serial baTES-8142650

highopenout of warrantyNov 26, 2025Unresolved
INC-1004

Copper Sky Storage Hub

Casa Grande, AZ

SolarEdge

inverterSE33.3K-US

ground fault

Serial inSOL-4860764

highopenin warrantyNov 19, 2025Unresolved
INC-1028

Palo Verde East

Palm Springs, CA

Canadian Solar

panelCS7N-660MS

panel degradation

Serial paCAN-8169544

mediuminvestigatingin warrantyNov 19, 2025Unresolved
INC-1048

Palo Verde East

Palm Springs, CA

SolarEdge

inverterSE33.3K-US

communication loss

Serial inSOL-8405223

mediumopenclaim deniedNov 19, 2025Unresolved
INC-1041

Red Mesa Solar Farm

Buckeye, AZ

Jinko Solar

panelJKM575N-72HL4-V

physical damage

Serial paJIN-1688797

highresolvedout of warrantyNov 14, 2025Dec 10, 2025
INC-1020

Sunridge Community Solar

El Paso, TX

LONGi

panelLR5-72HTH-580M

panel degradation

Serial paLON-10928178

lowparts orderedclaim approvedNov 10, 2025Unresolved
INC-1030

Sunridge Community Solar

El Paso, TX

FIMER

inverterPVS-100/120-TL

communication loss

Serial inFIM-10426391

highinvestigatingclaim deniedNov 9, 2025Unresolved
INC-1015

Rio Bravo Solar

Bakersfield, CA

Huawei

batteryLUNA2000-15-S0

physical damage

Serial baHUA-5428382

highinvestigatingin warrantyNov 8, 2025Unresolved
INC-1063

Sierra Vista Array

Lancaster, CA

LONGi

panelLR5-72HTH-580M

string underperformance

Serial paLON-3944974

highinvestigatingin warrantyNov 3, 2025Unresolved
INC-1064

Copper Sky Storage Hub

Casa Grande, AZ

SolarEdge

meterSE-RGMTR-3D-480V-A

connector failure

Serial meSOL-4884613

highclosedclaim approvedNov 1, 2025Dec 1, 2025
INC-1051

Red Mesa Solar Farm

Buckeye, AZ

Staubli

BOSMC4-EVO2

connector failure

Serial BOSTA-1598285

mediuminvestigatingclaim approvedOct 30, 2025Unresolved
INC-1016

Desert Bloom Energy Park

Phoenix, AZ

JA Solar

panelJAM72D40-590/MB

physical damage

Serial paJAS-6912383

mediumparts orderedclaim approvedOct 29, 2025Unresolved
INC-1037

Blue Canyon Solar

Albuquerque, NM

Staubli

BOSMC4-EVO2

arc fault

Serial BOSTA-7190917

mediumopenclaim deniedOct 24, 2025Unresolved
INC-1026

Desert Bloom Energy Park

Phoenix, AZ

Jinko Solar

panelJKM575N-72HL4-V

hot spot

Serial paJIN-6324495

criticalopenout of warrantyOct 23, 2025Unresolved
INC-1014

Copper Sky Storage Hub

Casa Grande, AZ

Sungrow

batterySBH250

connector failure

Serial baSUN-4380100

criticalinvestigatingclaim submittedOct 22, 2025Unresolved
INC-1027

Blue Canyon Solar

Albuquerque, NM

SolarEdge

meterSE-RGMTR-3D-480V-A

connector failure

Serial meSOL-7417643

highresolvedin warrantyOct 18, 2025Nov 24, 2025
INC-1056

Desert Bloom Energy Park

Phoenix, AZ

Canadian Solar

panelCS7N-660MS

panel degradation

Serial paCAN-6940411

mediumresolvedin warrantyOct 18, 2025Oct 31, 2025
INC-1040

Sunridge Community Solar

El Paso, TX

Sungrow

batterySBH250

connector failure

Serial baSUN-10488177

criticalopenout of warrantyOct 17, 2025Unresolved
INC-1022

Coyote Wash PV

Yuma, AZ

Shoals

BOSSBX Junction Box 1500V

physical damage

Serial BOSHO-2101450

criticalopenclaim approvedOct 16, 2025Unresolved
INC-1013

Sierra Vista Array

Lancaster, CA

Staubli

BOSMC4-EVO2

physical damage

Serial BOSTA-3319262

highresolvedin warrantyOct 9, 2025Oct 19, 2025
INC-1035

Rio Bravo Solar

Bakersfield, CA

Enphase

batteryIQ Battery 10T

connector failure

Serial baENP-5943114

highopenclaim approvedOct 9, 2025Unresolved
INC-1054

Copper Sky Storage Hub

Casa Grande, AZ

SolarEdge

meterSE-RGMTR-3D-480V-A

connector failure

Serial meSOL-4350796

mediumopenclaim approvedOct 9, 2025Unresolved
INC-1036

Desert Bloom Energy Park

Phoenix, AZ

Jinko Solar

panelJKM575N-72HL4-V

physical damage

Serial paJIN-6926561

mediumopenclaim deniedOct 6, 2025Unresolved
INC-1057

Blue Canyon Solar

Albuquerque, NM

Huawei

inverterSUN2000-100KTL-M2

inverter fault

Serial inHUA-7669377

criticalopenout of warrantyOct 5, 2025Unresolved
INC-1018

Palo Verde East

Palm Springs, CA

Shoals

BOSSBX Junction Box 1500V

arc fault

Serial BOSHO-8438364

mediumclosedclaim submittedOct 4, 2025Oct 21, 2025